Customer Service and Testimonials
Customer Service Information
Delivery/Shipping Policies - We normally process your order within 24-48 hours and ship by U. S. Postal Service. Most items are shipped through the U.S. Postal Service via Priority Mail, with Delivery Confirmation.
If you wish to have your wedding jewelry merchandise sent via Express Mail, go to our Shipping Options and look under Express Mail for information about this specific shipping method.
Warranties and Return Policies - All our merchandise is guaranteed for a 30-day period. If you receive an item that is damaged, we will also refund the shipping charges. We will gladly exchange your item or refund the purchase price, and a Return Slip is enclosed with your order for your convenience.
Credit Choices - You may receive credit either through a refund check in the mail or reverse charges on your credit card. You would need to fill out the Colored Sheet Return Slip enclosed with your order with the required information, so that we can complete this.
Payment Options - You can pay for your wedding jewelry purchases through this website by using American Express, MasterCard, Visa, and Discover credit cards. We also accept Paypal payments. You may place an order and pay with a check or money order-Casher's check by sending your order to WeddingSparkles.com, 24073 Morella Circle, Murrieta CA 92562. Please be sure to include the item number(s) and item name that you would like to order, as well as a complete shipping address. Make checks payable to WeddingSparkles.com. Orders may be held for 10-14 days for payments to clear. A $20 fee will be charged on all checks returned for collection.
Request for Catalog - Currently we do not offer a printed catalog.
Interested in starting a home business or small business on the side? Please contact us at 1-877-693-3390, or email us at weddingsparkles@earthlink.net for more information.
Privacy Policy - We do not share our customer data base with anyone else.
Pricing Policies - We reserve the right to change our prices or correct pricing errors without notice.
Wholesale Information - If you have a small business or home business and would like to purchase from us at wholesale prices, we have a separate website for you. Please call us at 1-877-693-3390, or email us at weddingsparkles@earthlink.net with your business name, address, and telephone and fax numbers. You must have an established business or starting a business to receive these prices. Minimum order is $65.00 for the first order, and no minimum thereafter.
If you still need help with something on WeddingSparkles.com, please contact us at:
Regular Phone No.: 951-301-4780
Fax: (951) 346-3448
WeddingSparkles.com
29083 Willows Landing Dr
Menifee CA 92585
Email: weddingSparkles@earthlink.net
Testimonials
From Raisha:This is my second time purchasing from WeddingSparkles. they have great Customer service, and I always stop by to see what new items they have or what's on sale! I've gotten many compliments on items I've purchased from here. I'm so glad they have flexible shipping and receiving options! Thank you, WeddingSparkles. It's always a pleasure doing business with you.
From Sherilynne: Thank you for your prompt reply. I was able to locate my package. I am very pleased with the service I received from you and your company, and I look forward to further purchases! I am recommending your sight to my friends.
From Sheila: The other earrings have arrived, and I am very pleased with them. I must comment that you have been one of the most responsive companies that I have ever dealty with. I would highly recommend you to anyone I know who is looking for jewelry for a special occasion.
From Susan: I received my bracelet today. Just as pretty as the picture, and I am very pleased. Thought you should hear something positive. Thank you.
